Privacy Policy
Last updated: 3/1/2026
Peconic Water Testing (“we,” “us,” “PWT”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and your choices. By using our website or services you agree to the terms below.
Information we collect
Contact & account data: name, email, phone, billing/shipping address.
Service & sample data: property address, well/tap details, sample IDs, test orders, and laboratory results.
Payment data: payment method details (processed via our payment provider). We do not store full payment card numbers.
Communications: messages, support requests, appointment notes.
Website data: cookies, analytics, IP address, and device/browser information.
How we collect information
You provide information when you request tests or communicate with us. We collect website usage data through cookies and analytics tools.
How we use your information
Provide and manage testing services, process payments, and deliver results.
Share sample information with accredited third‑party laboratories to perform analyses.
Communicate appointment details, results, and necessary health/safety guidance.
Improve our services, troubleshoot issues, and comply with legal obligations.
With your consent, send marketing and prelaunch updates (you may opt out anytime).
Who we share data with
Accredited labs and lab technicians for sample analysis.
Service providers (payment processors, hosting, analytics, shipping) who act under contract.
Legal authorities when required by law or to protect rights and safety.
We do not sell your personal information.
Health and sensitive data
Test results and sample details are sensitive. We share these only as necessary to perform testing and deliver results to you or your authorized contacts. If you request we send results to third parties (e.g., contractors), we will obtain your consent first.
Cookies & tracking
We use cookies and analytics to operate the site and improve user experience. You can manage cookie preferences in your browser; some features may be affected.
Security
We use administrative, technical, and physical safeguards to protect data. While we take reasonable measures, no system is completely secure—report any suspected breach to us immediately.
Data retention
We retain data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Typical retention for service records is several years; contact us for specifics.
Your rights & choices
Access, correct, or request deletion of your personal data.
Opt out of marketing communications.
Withdraw consent for sharing results to third parties (subject to prior lawful processing).
To exercise rights, contact us (details below). Some requests may require verification and are subject to legal exceptions.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from minors.
Changes to this policy
We may update this policy; the “Last Updated” date will reflect changes. Material changes will be communicated by email or website notice.
Contact Peconic Water Testing Email if you have questions or want to exercise your rights, contact us.